The Central Bank of Nigeria (CBN) on Thursday said it has so far recovered and returned over N60 billion taken from customers accounts by banks as excessive charges.
This was disclosed at a two-day customers sensitisation forum in Owerri by the CBN Director of Corporate Communications, Mr. Isaac Okoroafor.
He said the recovery of the excess bank charges was made possible through the bank’s Consumer Protection Department.
The amount was recovered following complaints by 13,000 customers over excess and illegal charges on their accounts by banks.
He also stated that the erring banks were slammed with penalties by the CBN.